Hello, I'm Viki

Systems designer, fixer, and your go-to for building a business that actually works.

My passion is productivity and efficiency.
Wait - don’t scroll! 😅

I know those words don’t sound exciting, but when your systems and client experience actually work together, everything in your business feels easier. You get more time, less stress, and a business that finally runs smoothly behind the scenes.

That’s what I help founders, freelancers, and creative agency owners build - systems that match their brand, their clients, and their way of working.

A Bit About My Background

I’ve spent 25 years working behind the scenes of large businesses and retail chains - fixing inefficiencies, improving processes, and streamlining workflows long before automation was a buzzword.

Now I bring all that experience into the small business world, helping you design client journeys and build systems that grow with you - not against you.

My husband works full-time in the touring music industry, so he’s often away. Thankfully, I’ve got two grown boys and two dogs keeping me company at home.

With the kids grown and my time finally my own, my goal is simple - to build a business that gives me freedom to travel and support others doing the same. That’s why I care so much about helping others build businesses that actually work for them.

Meet the Team

Because Ember isn’t a one-woman show - it’s a small but mighty team that makes things happen.

Together, we’re here to make sure every Ember project - from one-system builds to full-scale journeys - runs smoothly from start to finish.

Natalie – EA & Project Manager Extraordinaire

Natalie keeps everything (and everyone) organised. She handles timelines, communication, and coordination across projects so nothing slips through the cracks. If you’ve ever wondered how everything runs so smoothly - it’s probably because Nat’s behind it.

Kate – Tech VA & Systems Support Wizard

Kate supports me with client projects, sense checks my mad ideas and helps to bring each system to life from setup to testing. She’s a total whizz with Airtable, WordPress, Kajabi, Podia, and can figure out pretty much any task you throw at her.

What We Believe

✨ Your systems should reflect your brand — not fight against it.
✨ A smooth client journey is good business strategy, not a luxury.
✨ You don’t need to be techy to have tech that works.
✨ When the backend runs right, you get time and headspace to grow.

Let’s Chat

If you’d like to see how we can help your business run smoother - whether it’s a full Ember Build or a simple fix - book a free call.

No pressure. Just clear next steps.